Press releases24.11.11 BlueLink creates Innovation Unit21.11.11 Disability Awareness Week 2011: “Talent makes no difference”27.09.11 BlueLink achieves NF Service ‘Contact Centre’ Status for European centres08.10.10 Contact Centre Awards 2010: for second year running, BlueLink only outsourcer ranked in Top 3 socially conscious companies08.06.10 BlueLink creates Group Operations Division12.02.10 BlueLink website wins Golden Top Com 2010 in Web Design category10.09.09 BlueLink distinguishes itself as expert in loyalty management13.05.09 BlueLink appoints two new operations directors to ensure its growth24.03.09 Com'in : new area of exchange created by BlueLink for its employees28.01.09 BlueLink : unique expertise in complaint management05.12.08 BlueLink launches employer-enabled volunteering in support of Samusocial04.11.08 BlueLink obtains the Social Responsibility Label without reservation29.09.08 BlueLink deploys its new IT CharterPress Kit |
BlueLink deploys its new IT CharterBlueLink has deployed its new Charter of Use of Information Systems pursuant to recommendations of the CNIL (French Data Protection Authority). This upmarket specialist in remote customer relationship management is pursuing its strategy of continual improvement of social practices in the interest of its employees, thus optimizing the service provided to its customers. BlueLink’s new charter, annexed to its Internal Regulations, sets out the rights and obligations of each user for the purpose of preserving the company’s information systems. It clarifies the rules governing the use of the Internet, workstations and electronic mail and reminds users of the rights and obligations of IT teams. BlueLink has thus rendered the conditions of use of new technologies, at the service of high-end customer care, more transparent. By securing employees’ personal data, BlueLink ensures the confidentiality of data stemming from its information systems and those of its principal customers. “This initiative of continual improvement is at the heart of our strategy of development. It fosters the well-being and confidence of our teams and ensures the confidentiality and safety of our customer data, a guarantee of customer satisfaction within high-end partnerships”, concludes Tanguy de Laubier, General Manager of BlueLink. |