Our added value

Specialised in the activity sectors of air transportation, tourism and leisure, culture and media, banking, insurance and luxury, the BlueLink group is uniquely positioned on the remote customer relations management market.

The BlueLink group has grounded its development on a high-range approach based on:

Loyal and prestigious references

Profession-recognised know-how and service quality in our different fields of expertise

Highly demanding end-customers

BlueLink manages AIR FRANCE KLM’s best customers through the Flying Blue loyalty program

A multi-lingual centre in the Paris area

To be closer to our customers and for international presence to meet all your needs

Expertise in managing complex activities

such as:
• processing complaints,
• developing specific and secure operational procedures,
• and expert management of trade tools,

A high-value-added services offer:

• our operational marketing experts know your customers through observation, analysis, structuring and improving customer information
• secured products and services thanks to our fraud prevention service

Continued growth for over 15 years

and continued financial strength because we belong to the AIR FRANCE KLM group. This stability favours the partnerships we develop with each of our customers.