Sales

A guarantee for getting new customers and increasing your turnover

Telesales (inbound and outbound calls)

Our offer

Exploiting identified needs and turning them into personalised sales.

Our added value

A sales pitch that is carefully balanced between persuasion and courtesy;

  • A sales pitch designed to seize opportunities;
  • Creating added value to encourage customers to make repeat purchases.

Reservations

Our offer

Offering a differentiated service by reinforcing the consulting role to propose tailor-made solutions, pertinent alternatives and all appropriate practical information.

Our added value

  • Trade expertise and mastery of reservation tools: air transportation, hotels, car hire, etc.
  • An appropriate attitude: each customer feels welcome, understood, important and confident.

Orders

Our offer

Listening to and formalizing your customers’ requests in a reliable, exhaustive, quick and secure way.

Our added value

  • Experience in using complex interfaces,
  • Capacity to propose adequate solutions whatever the initial request and increasing order amount.

Follow up sales

Our offer

Re-motivating your customers or prospects to win them back.

Our added value

  • A technically advanced tool enabling organised and targeted management of follow up calls;
  • A convincing sales pitch based on systematic analysis of each file.

Cross selling / additional sales / incentive sales

Our offer

Offering complementary or superior range products and services according to their profile and evolution of their purchasing habits.

Our added value

  • Ongoing training on the whole range of our offers,
  • Innovative sales techniques for sales teams,
  • A single point of sale for better quality perception of your services by customers.