Sales
A guarantee for getting new customers and increasing your turnover
Telesales (inbound and outbound calls)
Our offer
Exploiting identified needs and turning them into personalised sales.
Our added value
A sales pitch that is carefully balanced between persuasion and courtesy;
- A sales pitch designed to seize opportunities;
- Creating added value to encourage customers to make repeat purchases.
Reservations
Our offer
Offering a differentiated service by reinforcing the consulting role to propose tailor-made solutions, pertinent alternatives and all appropriate practical information.
Our added value
- Trade expertise and mastery of reservation tools: air transportation, hotels, car hire, etc.
- An appropriate attitude: each customer feels welcome, understood, important and confident.
Orders
Our offer
Listening to and formalizing your customers’ requests in a reliable, exhaustive, quick and secure way.
Our added value
- Experience in using complex interfaces,
- Capacity to propose adequate solutions whatever the initial request and increasing order amount.
Follow up sales
Our offer
Re-motivating your customers or prospects to win them back.
Our added value
- A technically advanced tool enabling organised and targeted management of follow up calls;
- A convincing sales pitch based on systematic analysis of each file.
Cross selling / additional sales / incentive sales
Our offer
Offering complementary or superior range products and services according to their profile and evolution of their purchasing habits.
Our added value
- Ongoing training on the whole range of our offers,
- Innovative sales techniques for sales teams,
- A single point of sale for better quality perception of your services by customers.