> Ivry-sur-Seine

The Ivry-sur-Seine centre

Located on the outskirts of Paris (3 minutes away from the “Bibliothèque François Mitterrand” rapid rail transit station), our excellence centre in Ivry-sur-Seine differs from all others because of its culturally diverse staff, with representing more than 30 nationalities. 

BlueLink’s original centre specialises in managing AIR FRANCE KLM group’s Flying Blue loyalty program, but most of the other BlueLink customers’ activities are also managed, at least partially, from this centre.

• 6 languages: French, English, Dutch, German, Spanish and Italian

• More than 90% of staff are hired with indefinite term contracts

• Investments in staff training: ≥ 3% of wage bills are allocated to staff training, up to 5 weeks of training upon hiring

• Priority is given to internal promotion: over 90% of field managers (supervisors, platform directors) come from internal promotion

• Partnerships with the ANPE (national agency for employment), and local initiatives for integration and employment

• We follow the AIR FRANCE KLM group Social and Ethical charter

• Diversity and disability approach: 
  • Recruitment process is formalized in our equal opportunities for all approach. Diversity is felt and seen in the company every day: over 30 nationalities are represented, male / female parity with more than 50% women in managerial positions, men and women of all ages from 20 to 62 and disabled workers with full recognition. 
  • Raising awareness in HR as regards non-discrimination through information sessions and e-learning given by the Halde (High authority for the struggle against discrimination and for equality)

• We organise regular discussion workshops for staff to raise awareness, inform, and debate company issues in a participatory manner.