Our commitments

The BlueLink Group, which is committed to responsible economic management, obtained the Social Responsibility Label in May 2008, and renewed it in October 2010 for 3 years. As a subsidiary of the Air France KLM Group, BlueLink is bound by a code of conduct set out in the airline's Ethics and Social Rights Charter.

Informing staff and the CNIL

on electronic observation and monitoring means implemented, especially through the creation of a charter for computer use as appended in the rules and regulations,

Professionalization of the customer relations trade

by implementing an ambitious training program and individual monitoring of skills and staff training,

Recruitment

based on a hiring policy offering indefinite term contracts and using an objective and non- discriminating procedure based on job description sheets and skills guidelines,

Social dialogue

via an active contractual policy,

Regular in-house events

which encourage informal communication among staff for diversified, dynamic internal communication.

« Obtaining the Social Responsibility Label formalises our civic commitment and our continuing improvement approach which shall be re-evaluated every two years as part of our managerial and social practices regarding quality »,Tanguy de Laubier, BlueLink managing director, November 2008.

BlueLink is partners with the Samusocial de Paris. Read more…