
You never get a second chance to make a good first impression
07 Mai 2015Bluelink stories
He says yes to his customer
But he says no to his dissatisfaction
He says yes from the heart
But he says no to bad moods
He does the listening
He is questioned
And all the problems are laid on the table
Suddenly a smile appears
And he fixes everything:
Rebookings, lack of availability
Blackout dates,
Delays or downgrading
And despite unforeseen circumstances
Or technical issues
He brings happiness
To all his Frequent Flyers.