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Offer details Bilingual Customer Consultant (Mandarin/English language skills)

Sydney

BlueLink

BlueLink is an international group with expertise in customer relations. Our full multilingual service offers all the needs expected by leading brands in the fields of airline transport, tourism, bank and luxury in terms of information, reservations sale, complaint handling and customer loyalty.

Our customer:

Our client is a prestigious luxury Maison, recognised for their excellence in jewellery, watches, and accessories. They are renowned for their distinctive heritage, craftsmanship and creativity.

Our client is now looking to expand its Client Relations ambassador team to go hand in hand with this growing clientele.

How will you be involved?

You will be instrumental in providing exceptional customer service to valuable clients via the telephone, email, live chat and social networks.

As a Client Relations Ambassador of the Maison, you will be one of the privileged contacts for:

  • Delivering information and advice on customers beloved collections and services
  • Making reservations for customers to visit the Boutique
  • Facilitating sales, e-commerce and boutique orders to ensure a pleasant purchase experience
  • Cultivating strong client relationship and loyalty by excellent after-sales services and maintenance advice
  • Helping resolve complaints with enhanced communication skills
  • Collaborating with our internal departments and boutiques to ensure a seamless experience for our clients

How will you make yourself a perfect fit?

  • Native English language or Bilingual Mandarin/English language skills both written and oral
  • Passionate about delivering customer service
  • Great sense of service and proficiency in communicating with international and high-end customers.
  • Passion and interests in luxury and fashion as a great asset to succeed in this position.
  • A can-do attitude and resilience to achieve in a fast-pace environment

How will you be excited along this journey?

  • Great opportunity for career development to a next level up within a dynamic and diverse team
  • Equipped with comprehensive training to build your knowledge and experience
  • Competitive salary plus bonus and commission, staff discounts with partner businesses

If you are interested and have passion in luxury Maisons, kindly email your resume to recruitment@bluelinkservices.com.au or use the form below, before 1st April 2022.

Only applicants who are Australian or a Permanent Resident will be considered.

Candidature Île maurice/sydney/prague En

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