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A solution for each of your challenges

Because caring about the quality of customer relationships is our art, we are committed to offering you our best practices, honed over decades of experience. The history and culture of your brand are a unique and precious heritage that reflects its identity and deserves to shine throughout the customer journey.

In response to these challenges, we provide you with tailor-made solutions in the service of relational excellence.

What are your customer
relations challenges?

Outsource

my customer relations to reflect my brand image, even from a distance

Discover our offer

Optimise

my customer relations to strive for service excellence

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Innovate

in my customer relations to explore new horizons

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Know

my customers to understand them from every angle

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Train

my teams to cultivate excellence in relationships

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They have chosen us and we are proud to assist them

The excellence of BlueLink’s customer relations in a few figures

8,3

Overall satisfaction rating associated with our services (on a scale of 10)

67

Our NPS (Net Promoter Score)

93%

of clients satisfied with our ability to inspire and offer innovative solutions

87%

of clients satisfied with our flexibility to deal with the unexpected

A committed and responsible group

Want to know more about our CSR commitment? Find out about our sustainability strategy here.

Our commitments

A heritage of excellence

By promoting excellence in customer relations, we strengthen the trust between brands and their customers every day.

Our DNA