Our customer relations solutions serving excellence
At BlueLink, we combine the talents of our thousands of experts around the world to bring you the best in customer experience.
Defining and developing your customer relations strategy, listening to and getting to know your audiences, improving your processes and your organisation, training your teams and improving their interpersonal skills: we guarantee the excellence of your customer relations!
Our offers
tailored to you
Care
For remote, omni-channel customer relations, available 24/7 in 35 languages.
Advise
To support you in your customer experience projects.
Explore
To offer you the benefit of the latest market solutions offered by BlueLink’s Innovation Lab.
Learn
To develop the talents and expertise of the customer relations teams, carried out by the BlueLink Academy .
They have chosen us and we are proud to assist them
The excellence of BlueLink’s customer relations in a few figures
8,3
Overall satisfaction rating associated with our services (on a scale of 10)
67
Our NPS (Net Promoter Score)
93%
of clients satisfied with our ability to inspire and offer innovative solutions
87%
of clients satisfied with our flexibility to deal with the unexpected
A committed and responsible group
Want to know more about our CSR commitment? Find out about our sustainability strategy here.
A heritage of excellence
By promoting excellence in customer relations, we strengthen the trust between brands and their customers every day.
