A career which opens up the world and your future
Do you want an international dimension to your career while discovering an exciting profession? Step aboard for the BlueLink adventure. A subsidiary of Air France KLM, we make our customer service expertise available to prestigious brands. Young, innovative and in step with the digital age, at BlueLink we care about our staff’s professional and personal development. Different professions, languages, countries and cultures… if you join the group, your talent can develop in a dynamic and stimulating environment.
Areas of expertise
Careers that are right for you
Innovation Project Leader
Customer knowledge consultant
Meet your future colleagues
The company values my commitment and gives me responsibilities. We all work as a team and are a tight-knit group.
31 | Chilean
What does your job at BlueLink bring you?
I’ve been working for BlueLink for a little over a year now and am so grateful for all that I’ve learned and continue to learn. The company values my commitment and gives me responsibilities. We all work as a team and are a tight-knit group. So I always want to outdo myself!
Why did you choose this job?
I was an English teacher and was devoted to the teaching profession for several years. I wanted to work in a field other than education and BlueLink gave me the opportunity to add to my professional experience. When I arrived, I knew nothing about the airline sector. The training during the first months was really comprehensive, motivating and stimulating. I seemed to learn something new every day.
What is your best memory since you started at BlueLink?
What I really like about BlueLink is the importance that the company attaches to the well-being of its personnel, by making us feel part of a team, by valuing us, by being there for us and by prioritising our day-to-day comfort at work.
Would you advise a friend to come to work at BlueLink? Why ?
Yes, because I think it’s a company that allows you to learn and grow, with possibilities for professional advancement in different departments. I also find that it cares about its personnel, by offering them an excellent working environment with managers we can always count on and who are close to us.
I like problems because they make my day more interesting.
43 | Australian
• When did you arrive at BlueLink and occupy a position?
When the BlueLink Center opened in Sydney on June 9, 2009, I was acting as the selling agent for the paid tickets.
• What does your job at BlueLink bring you?
Diversity! Six years after arriving here, I continue to learn.
• What do you think are the 3 qualities required to do your job well?
It is necessary to be precise and attentive, in particular for the ticketing service, but that does not go without a form of flexibility also necessary to the teamwork.
• What does a day at BlueLink look like?
It is full of surprises! Our job is to provide solutions to the unpredictable difficulties that customers face. But I like these difficulties, because they enrich my daily work.
• Since your arrival, have you evolved? What is your career in the company?
Yes, in six years, I went from agent to product expert, before taking on the role of team leader.
• What are you most proud of in your career?
I am proud that my career is evolving at the same pace as our company. We share a little the same destiny!
• Would you advise a friend to come to work at BlueLink? Why ?
For me, BlueLink brings together two things that are not always easy to combine: a pleasant work environment and career and salary prospects.
VIP Client Relationship Manager
It was a perfect way to use my skills in an international and fast-growing environment.
VIP Client Relationship Manager
30 | French
• What brings your work to BlueLink?
My work allows me to improve both personally and professionally as well as to support and strengthen my strengths.
• What prompted you to choose this job?
I already had an experience in customer satisfaction, VIP services and the airline industry. It was the best way to use my skills in an international and growing environment.
• Has your career changed since joining BlueLink? What is your career in the company?
Yes, I have evolved a lot in three years. I started as a consultant for the reservations department before becoming assistant manager of the French language team. Shortly after, I evolved as a manager of one of the VIP teams. After three years, I changed jobs again to become the new Elite Customer Service Manager. It is the ideal working environment to evolve at the same time as the company.
• What is your best memory since you started at BlueLink?
It’s hard enough to pick one, but I would say Christmas at the Grevin Museum. Everyone was on his 31! It’s an excellent memory!