BlueLink opens a new customer relations platform in Bogotá
1 October 2026
BlueLink is continuing its international expansion with the opening of a new customer relations platform in Bogotá, Colombia. Established in partnership with ADM Value, this strategic operation strengthens the Group’s presence across the Americas and expands its multilingual offering for both North and Latin American markets.
This new milestone complements BlueLink’s customer relations network in the Americas, alongside its Santiago, Chile site, and further enhances its ability to support international brands throughout the continent.
With this extended footprint, BlueLink broadens its service offering in English, Spanish and Portuguese, addressing the growing demand from businesses seeking high-performing, flexible and competitive customer relationship management solutions across the region.
A Multilingual Platform Operating 24/7
Officially inaugurated on 28 September 2026, the Bogotá platform covers more than 1,000 square metres and has a capacity of 200 workstations. The site operates 24 hours a day, seven days a week, ensuring optimal coverage of both North and Latin American markets. Around 30 employees are already based at the facility, with the workforce expected to grow to approximately 90 by the end of 2026.
“This joint venture perfectly demonstrates what can be achieved when two organisations share the same ambition for international growth and the same commitment to service excellence. Together with ADM Value, we are creating in Bogotá a platform that strengthens our ability to support our clients with greater proximity, agility and resilience across the Americas. This new operation complements our regional network, broadens our multilingual service offering and opens up new opportunities for growth, both for our clients and for our two organisations.”
Zoran JELKIC, Chief Executive Officer of BlueLink
With the opening of its Bogotá platform, BlueLink reaffirms its international growth strategy and further consolidates its position as a leading provider of multilingual customer experience solutions across the Americas.
Find full details of this inauguration in our press release.