• What does your job at BlueLink bring you?

My job is to take up challenges every day! Here I evolve constantly, both professionally and personally.

• What do you think are the 3 qualities required to do your job well?

You have to be versatile and know how to work under pressure, but without compromising your interpersonal skills, which remain at the heart of our business.

• What does a day at BlueLink look like?

I work in the information systems department. Every day, I have to report to the supervisors of the state of IT resources (availability, operationality). We then decide together on the action plan for the day. I also solve occasional malfunctions in the various services.

• Since your arrival, have you evolved? What is your career in the company?

I learned everything here. When I arrived, I started in information systems. Soon, there was an opportunity to expand my scope of responsibilities in terms of business and team management. I accepted even if it meant assuming several functions at the same time. It’s a challenge that I think I have raised pretty well!

• Would you advise a friend to come to work at BlueLink? Why ?

I would recommend it above all for the open and friendly atmosphere that reigns among the employees who take care of each other. From the first day, you feel supported and fully integrated into the team.

• When did you arrive at BlueLink and occupy a position?

When the BlueLink Center opened in Sydney on June 9, 2009, I was acting as the selling agent for the paid tickets.

• What does your job at BlueLink bring you?

Diversity! Six years after arriving here, I continue to learn.

• What do you think are the 3 qualities required to do your job well?

It is necessary to be precise and attentive, in particular for the ticketing service, but that does not go without a form of flexibility also necessary to the teamwork.

• What does a day at BlueLink look like?

It is full of surprises! Our job is to provide solutions to the unpredictable difficulties that customers face. But I like these difficulties, because they enrich my daily work.

• Since your arrival, have you evolved? What is your career in the company?

Yes, in six years, I went from agent to product expert, before taking on the role of team leader.

• What are you most proud of in your career?

I am proud that my career is evolving at the same pace as our company. We share a little the same destiny!

• Would you advise a friend to come to work at BlueLink? Why ?

For me, BlueLink brings together two things that are not always easy to combine: a pleasant work environment and career and salary prospects.

• • When did you start at BlueLink and in what position?

  I started in June 2018 and I have been working as a customer advisor.

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  • What convinced you to join BlueLink?

  The fact that I would join a multicultural company but also knowing that I would be able to use my knowledge and experience gained in the Tourism industry for an international group like BlueLink.

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  • In your opinion, what are the 3 qualities that you need to do your job properly?

  You have to listen customers carefully, express empathy and being accurate in the information provided to the customers.

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  • How would you describe a typical day at BlueLink?

  I would describe my day as a mix of challenges and new, memorable encounters with customers. It is also improving our skills every day.

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  • Would you recommend working at BlueLink to your friends? Why?

  I would definitely, as it gives you a great opportunity to develop your “soft skills” not only with customers but also through the friendly, supportive atmosphere among your colleagues!