Our clients

These businesses chose us, and we are proud to support them in a close relationship, a partnership, and through co-construction.

Logo AirFrance et KLM

AirFrance et KLM

We are able to rely on advisors who position themselves as ambassadors for our brand

Sophie Privat , Operations and web manager for the Flying Blue programme

Logo American Express

American Express

The continuing extension of our collaboration is based on our complete trust in the BlueLink team

Stanislas Chavanat , Vice President - Head of Consumer Acquisition

Logo Barclays


A team of experts, and a dedicated contact who swiftly responds to our needs: BlueLink is a partner in whom we can trust

Emmanuel Faverjon , DICP Remote Banking manager

Logo CityJet


BlueLink built our Customer Services from A to Z and did it in record time

Joan Sheridan , Customer Care & Staff Travel Manager

Logo Club Med

Club Med

Our sales conversion rate has increased by 10% for a year thanks to the work of BlueLink

Quentin Briard , Club Med General Manager, Australia and New Zealand

Logo Delta


BlueLink delivers inspired service: professional, proficient, courteous, and caring!

Bob Hannah , Regional Director EMEA Sales

Logo Fondation Louis Vuitton

Fondation Louis Vuitton

BlueLink has helped create a comprehensive customer service provision, made possible through building a client relationship built on trust

Sylvie Souprayen , BlueLink project manager

Logo Hertz


BlueLink offers us innovative business opportunities

David Collyer , Senior Director Strategic Alliance

Logo HOP !


Without this level of involvement from the BlueLink team, we would never have won this prize

Hélène Abraham , Executive Vice President - Commercial

Logo Thalassa, Sea & Spa

Thalassa, Sea & Spa

The BlueLink team took full ownership of the services we offer and our values

Florence Rouah , Web, Distribution and Pricing Manager

Logo Transavia.com


BlueLink knows how to combine competitive pricing with quality of service

Camille Comte , Customer experience manager chez Transavia France et Wieke Vrielink, Head of Customer Services chez Transavia Hollande.

Case studies

The guarantee of a response in under half an hour on social networks strengthens the Transavia brand

Logo transavia_1

Airline HOP! voted 2015 Customer Service of the Year one year after launch

Logo hop_3

How to move from in-store customer service to online customer service while respecting its brand promise (five days before a lockdown)?


Logo printemps_9