On Wednesday 10 December, BlueLink partnered with the Trophées du luxe, organised by Le Journal du Luxe, a leading media outlet in the sector. For its second edition, this prestigious event celebrated innovation and excellence by honouring the most remarkable initiatives from key players in the luxury industry: iconic Maisons, experts and decision-makers. On this occasion, […]
For the sixth consecutive year, Transavia France and BlueLink are delighted to have been named “Customer Service of the Year 2026”! The airline has once again won this prestigious award in the “Passenger Collective Transport” category. Our teams, based in our business units in Prague and Mauritius, as well as in our partner centres in […]
On 19 November, Camille Comte, Deputy Director of Transformation & Innovation at BlueLink, spoke at the European Luxury Symposium to share her perspective on the limits and challenges of artificial intelligence in remote customer relations. This contribution was part of the first edition of this exclusive event, held at the Pavillon Presbourg and organised by […]
On 4 November 2025, BlueLink Prague received the most prestigious accolade in the Czech Republic’s business services sector at the ABSL Diamond Awards. Organised by the Association of Business Service Leaders, these awards celebrate the most innovative and impactful initiatives each year, with international recognition. For the second time, BlueLink Prague has been awarded a prize in […]
On 10 October 2025, during the “Semaine de la Relation Client en fête” organised by the AFRC, BlueLink once again demonstrated its talent for high-quality writing. The group won the Silver Trophy in the “Service Providers” category at the 3rd edition of the “Dictée de la Relation Client”, organised by Orthodidacte and the blog Sens du […]
BlueLink is now featured on Welcome to the Jungle, a leading platform for talents seeking committed and inspiring companies. This partnership is fully aligned with the group’s strategy to strengthen its employer brand and offer candidates a transparent and authentic experience. On Welcome to the Jungle, BlueLink reveals the behind-the-scenes of its daily life, its […]
Transavia France was awarded the prize in the Tourism and Transport category for the 7th consecutive year.
For the fifth consecutive time, the duo Transavia France and BlueLink had the joy of being named “Élu Service Client de l’Année 2025” ! The airline won the prestigious award in the “Public Transport of Passengers” category.
Last Friday, October 4, during the Customer Relationship Week organised by the French Association for Customer Relationship, BlueLink snatched the gold trophy in the “Service Provider” category for the second consecutive year at the Dictée de la Relation client (Customer Relationship Dictation).
Interviewed by the SP2C (Syndicat Professionnel des Centres de Contact) as part of a masterclass at the ALL4Customer* trade show in Paris on Tuesday 26 March, Frank Legré, CEO of the BlueLink Group, shared his vision and case studies illustrating how emerging technologies such as AI are transforming the profession.