Interviewed by the SP2C (Syndicat Professionnel des Centres de Contact) as part of a masterclass at the ALL4Customer* trade show in Paris on Tuesday 26 March, Frank Legré, CEO of the BlueLink Group, shared his vision and case studies illustrating how emerging technologies such as AI are transforming the profession.
Partners for more than 15 years, the French airline Transavia and the customer relations expert group BlueLink excel!
Organised last month by French Tech Prague and sponsored by BlueLink, the She AI hackathon gave women pride of place in the field of new technologies.
And that makes four! This year, Transavia France, a BlueLink partner for over 15 years, once again came out on top at the Élu Service Client de l’Année awards!
BlueLink won the Gold award at the first edition of the Dictée de la Relation Client (Customer Relations Dictation) in France.
In the French capital on 12 September, the duo touched upon innovation and agility.
Partners for more than 15 years, the French airline Transavia and the customer relations expert group BlueLink excel!
Last week, three members of BlueLink management committee visited the children of the Aïna charitable organisation in Madagascar.